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Welcome to DumpTruck On Demand ("we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services as a Rider (Customer) or Driver (Service Provider).

1. Information We Collect

1.1 Information From Riders (Customers)

When you request a dump truck service, we collect:

  • Personal Identification: Name, email, phone number

  • Location Data: Pickup/drop-off locations, real-time location during ride

  • Payment Information: Card or wallet details (processed securely via third-party providers)

  • Service Details: Type of material, trip history, notes or special instructions

1.2 Information From Drivers

To provide services on our platform, drivers must provide:

  • Personal Identification: Name, email, phone number, address

  • Vehicle Information: Truck registration number, type, capacity, insurance details

  • Documents: Driver’s license, ID, vehicle ownership papers

  • Location Data: Real-time GPS location while online

  • Earnings Information: Payout and trip history

2. How We Use Your Information

We use your information to:

  • Match riders with nearby available dump trucks

  • Facilitate and improve trip logistics

  • Ensure safety and verify identities

  • Provide customer support

  • Send notifications about bookings, payments, and updates

  • Prevent fraud and misuse of the service

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

  • Drivers and Riders: Basic contact and trip details are shared to coordinate services

  • Payment Processors: To securely process transactions

  • Law Enforcement: When required by law or legal processes

  • Service Providers: For hosting, analytics, and communication tools

  • Business Transfers: In case of a merger, sale, or asset transfer

4. Data Retention

We retain your personal information as long as your account is active and for legal compliance, dispute resolution, and enforcement of agreements.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with a data protection authority

You can manage your data through the app settings or by contacting us at [insert email].

6. Security

We use administrative, technical, and physical safeguards to protect your information. However, no system is fully secure; please use the app responsibly.

7. Children’s Privacy

Our service is not intended for individuals under 18. We do not knowingly collect data from minors.

8. International Users

If you use our service outside [Your Country], you agree that your data will be transferred to and processed in [Your Country], subject to its laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you via app or email. Continued use of the service implies acceptance of changes.